Ben Smith
Former COO at AG1
EU, UK, Canada, Australia, the US. Operators who have actually launched and scaled in new markets, so you avoid the own-goals that kill traction in year one.
About MentorPass
The list
Most expansion advice is theory from people who read the case study. These operators ran the playbook. Most of the founders who book this work sell physical product across borders, so the list leans toward people who have moved real inventory into real markets.
Former COO at AG1
Ben scaled AG1 to more than $600M in revenue and a $1.2B valuation in four years, building multi-channel operations for hyper-growth brands like Earth Breeze, Sugarfina, and Williams-Sonoma. When you are entering a new market, the bottleneck is usually ops and logistics, not demand, and that is exactly the seat he sat in. Reviewers describe 30-minute sessions they dissect for a week.
Sound familiar?
The problems founders bring our international / expansion operators — and what they walk away with.
In Europe this line has already proven itself, but here in North America we are struggling to get traction.
A market-entry plan built on why the product worked in one region and what actually has to change for the next, not a copy-paste of the home-market playbook.
After two years we are only at about $100K in sales, and honestly we are struggling to get traction.
The scope
The work our international / expansion operators take on, from first call to ongoing.
A specific go-to-market for the next country: positioning, channel, pricing, and the first 90 days.
Ranking which markets to enter and in what order, weighed on demand, margin, and operating difficulty.
Standing up fulfillment, supply chain, and the local setup so you can ship fast without breaking the back end.
Pressure-testing unit economics against tariffs, currency, and regulation before you commit capital.
Deciding whether to enter a market through DTC, retail, marketplaces, or licensing partners.
How MentorPass works
Find your expert, book a call, solve your problem — and keep them on when you’re ready.
Browse the ranked list of vetted operators. Every profile shows their track record, the brands they’ve scaled, and exactly what they go deep on.
Pick a time and share your context up front. They review it before you meet — no spending the first 20 minutes on background.
The guide
An international expansion consultant helps you take a business that works in one market and make it work in another. That sounds simple. It is where most growing brands lose a year of runway, because the home-market playbook rarely survives the border intact.
The work splits into three jobs. First, sequencing: which market do you enter next, and why that one before the others. A consultant weighs demand, margin, and how hard each market is to actually operate in, then gives you a ranked order instead of a scattershot list of flags. Second, market entry: the positioning, pricing, channel, and first 90 days for the country you picked. Third, operations: fulfillment, supply chain, currency, tariffs, and the local setup that has to hold before you add volume. One founder on MentorPass was running 13 markets, 7 currencies, and 9 languages at once. That complexity is the real cost of expansion, and it is what a good operator helps you decide whether to take on.
Hire someone who has crossed the border, not read about it. The tell is specifics: a market they entered, a number they moved, a mistake they made and would skip next time. A common pattern on this work is a brand that proved a product in Europe and then stalled in North America, or the reverse. The person who helps you is the one who has felt that exact gap, not someone with a general framework. Ask what they would actually do in your first 90 days. If the answer is concrete, you have the right person. If it is a deck, keep looking.
Most of the founders who book this work run consumer brands in DTC and ecommerce, and the roster is built to match: operators who scaled AG1 past $600M, ran channel strategy at Petco for 13 years, and drove billions in revenue at L'Oreal, NARS, and Unilever. You book by the session, so you can get a precise answer to one market-entry question without signing a retainer. Sessions run 30 minutes, and reviewers describe leaving with clear objectives they can act on the same day. Expansion is a sequence of high-stakes bets. Talking to someone who has placed them before is the cheapest insurance you can buy.
Proof
Average rating
Written reviews
Sessions booked
Expert operators
Ronak really took the time to dive deep with us. He asked thoughtful questions, looked at our business economics from every angle, and helped break down the real constraints we’re dealing with. The way he explained things just made sense, and his advice around building teams, hiring the right people, and structuring the business was honestly spot-on. Super easy guy to talk to, sharp as hell, and genuinely wants to help. Would definitely recommend chatting with him if you’re looking to learn from someone who’s been in the trenches and actually gets it.
Why MentorPass
When you need international / expansion help, you have four options. Here's how they actually stack up.
Industries
Real reps in these verticals, not theory. The kind of pattern-matching that only comes from having shipped in your category.
FAQ
They help you pick which market to enter next, build the go-to-market for it, and stand up the operations and logistics behind it. The good ones have launched in new markets themselves, so they tell you which own-goals to skip rather than handing you a generic framework.
You book by the session, not on a retainer. You can get a sharp read on your market-entry question in a single 30-minute call. Reviewers regularly say they got a week's worth of clarity, and some earned the cost back within 24 hours.
Explore more
Pick a consultant and book a call — or tell us what you're working on and we'll route you to the right operator in the network.
Hire Founders & Operators from Top Brands
Paid media and CPG operator
Nick has run 550+ sessions on MentorPass at a 4.99 rating, more reps than almost anyone in the roster. His lane is paid media, creative, and go-to-market for subscription and CPG brands. If your expansion question is how to buy a new market profitably instead of burning cash proving demand twice, start here.
Chief Strategy Officer, operations
William has taken commerce startups from initial funding to $100M. He works the operations and strategy side: the supply chain, the funding, the structure that has to hold before you add a second country. Five-star rating.
CEO and Co-Founder at Obvi
Ronak built Obvi as a bootstrapped DTC supplement brand, which means he has felt the cost of every wrong bet personally. He uses tech, marketing, and analytics to find revenue, and his 150+ sessions are the most-reviewed in this roster, at a 4.96 rating. Founders say they earned back their investment within 24 hours of a session, and that he made warm intros inside 48 hours.
CPG and retail advisor, 13 years at Petco
Julie spent 13 years at Petco, so she knows how a consumer brand actually wins shelf and channel, not just clicks. She advises on product, commercialization, and retail strategy. If your expansion plan involves retail distribution in a new market, she has sat on the buyer's side of that table.
Licensing and consumer products lead
Jessica has more than 10 years in licensing and consumer products, working with Fortune 500 companies, global sports brands, and entertainment organizations to launch products that generated millions in revenue. Partnerships and licensing are how a lot of brands enter a new market without building local infrastructure from zero. That is her specialty.
Ex-L'Oreal, NARS, Unilever, LVMH
Benjamin has driven billions in revenue at L'Oreal, NARS, Unilever, and LVMH, with three exits behind him and brands scaled from zero to nine figures. Those are global houses that move products across dozens of markets as a matter of routine. He brings that category and market-entry firepower to founders ready to expand.
VP of HR at HexClad
Panagiota is a 3x VP of HR, currently at HexClad, giving real-time tactical feedback on team, culture, and org structure. Expansion usually breaks on people before it breaks on demand: who runs the new market, how you hire there, how the org holds together across time zones. That is the work she does.
President at Bloom
Leo is President at Bloom and scales CPG brands both online and in retail. He covers go-to-market, operations, and the financials underneath an expansion, including fundraising to pay for it. For a consumer brand deciding whether a new market is worth the capital, he can pressure-test the numbers before you commit.
A clear read on whether the issue is product, positioning, or channel in the new market, and the two or three moves that open up the first real demand.
We launched in the US with a few customers but have limited experience here.
An operator who has launched in this market walks you through the first 90 days: distribution, logistics, and the local mistakes to skip.
We are running 13 markets, 7 currencies, and 9 languages, and the operation is getting heavy.
A structure and ops review that decides which markets earn the complexity and which ones to cut, so growth does not bury you in overhead.
Tariffs and regulatory changes keep changing whether international shipping even pencils out.
A landed-cost and feasibility check, market by market, so you commit capital where the unit economics survive the regulation.
We want to expand globally but we are not sure which market to enter next or in what order.
A ranked sequence of markets based on demand, margin, and how hard each is to operate, instead of chasing every flag at once.
Adapting product and content to the market and figuring out who runs it on the ground.
Get specific, prioritized advice you can act on this week — and keep working with them ongoing if it clicks.
Found your match? Keep your international / expansion operator on as an ongoing advisor as you scale.
It was so awesome speaking w/ Nick. In 10 minutes, he affirmed everything I had been thinking, not only by gut, but also by personal experience. It's always amazing to align so well with people while you're working through something big to get that devil off your shoulder. 12/10 would recommend speaking to him if you're in the agency/brand space and need to A<>B test.
An absolute pleasure & honor to talk with Ben - thoroughly enjoyed our time together. Ben listened well - he asked AMAZING questions in the lead-up to the call which meant a much more effective & impactful discussion. Ben Listened, brought relevant ideas & concepts for us to consider - he challenged our current way of doing things & also provided multiple tangible & useful tools that can be/will be/have been implemented immediately...along with some longer term thoughts & thinking models & suggestions He also validated many of the things & approaches we are taking with the business - which in itself was excellent as we are often so in the weeds it's hard to know if the path & 'million decisions' taken per day are actually right or not... MASSIVE thank you to Ben & also Mentor pass for making this call happen We look froward to more discussions Tom
I went into this call with lots of general questions and got super specific advice and applicable next steps. He's an extremely experienced generalist and set my macro priorities straight. We talked about brand, marketing, CX, retention, team structures, and strategy. Highly recommend booking with William if you're in ecom, he provided valuable advice for almost every aspect of our business.
| Who you actually get | Top 1% international / expansion operators | Junior account managers | Unvetted freelancers | Hard to find senior talent |
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| Proven at your stage | Built & scaled real brands | A playbook, not your context | Varies wildly | If you can afford them |
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| Commitment | Per call — no lock-in | Monthly retainer | Per project | Salary + equity |
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| Cost | Per session | $$$$ / month | $$ / project | $$$$$ + overhead |
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| Ongoing support | Keep them on as an advisor | Locked into scope | Churn and rehire | Permanent headcount |
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Pick the operator whose background fits your market and question, then book a session directly. Several mentors send prep questions before the call so the time goes straight to your problem instead of background.
Every operator on this list has real expansion or scaling experience and a track record on the platform. Ben Smith ran 100+ sessions at a 5.0 rating, Nick Shackelford 550+ at 4.99, Ronak Shah 150+ at 4.96. The ranking reflects relevance to expansion plus session volume and reviews.
The roster covers entering the US from an EU or Nordic base, expanding out of the US into Canada, the UK, the EU, and Australia, and operating across MENA. Most have moved physical consumer products across these borders, not just advised on it.
Yes. Expansion is rarely one decision, so founders often run a first session to set the plan and come back as they hit the next market or the next operational wall. Many reviewers booked repeat calls with the same operator.