Val Geisler
Retention & Email Strategist · Prev. Klaviyo Customer Lead
About
Val Geisler is ridiculously obsessed with email, and for good reason. As Customer Advocacy Lead for Klaviyo and former Chief Email Officer of Fix My Churn, Val cares deeply about the biggest problem plaguing subscription-based brands: how do we get customers to stick around? Turns out there's more to that than just a great product. Corner her on Twitter (@lovevalgeisler) and ask her just that and you'll likely get an earful. Or get more details here on MentorPass for customized answers just for your brand!
5.0
Teng M
One of the best consulting calls I have had this year. Val helped me figure out how to execute our email marketing in a more strategic manner and how to build an internal retention team at an affordable cost (as we are a bootstrapped small DTC brand). She recommended different ways to hire email strategists and gave me tips on what to look for in a new hire. She was even generous enough to give me referrals! I have been struggling with building our email marketing team for a long time and I should have used Mentorpass and talked to Val much earlier. But I am so glad that I did today.
Steven G
Val's expertise in retention strategies and proficiency with Klaviyo and Attentive flows are unmatched. She offered practical, actionable advice tailored to my business needs, simplifying complex concepts along the way. The term 'knowledgeable' falls short for Val – she's a true master of her craft. If you're seeking to boost your business, particularly in customer retention, Val is your go-to mentor. Five stars for this remarkable expert!
Lee C
Val is the email expert and provided tons of detail and exactly what I was looking for. It's a huge subject and she figured out quickly where we need to take the conversation. We kind of dove right in and she wanted to ensure I got as much value as possible of the call. 10.
Freya G
Really great thinking about how we can achieve the goal I set for the meeting. Asked insightful questions about our data to inform her advice which was super valuable. Able to apply the knowledge to our specific situation and came away with a lot of ideas to implement.
Kenny H
Great feedback on our subscription program and advice to improve retention. Val also called out multiple blindspots that I wasn't considering.