Zoe Kahn
Retention and Customer Experience Expert
About
Zoe Kahn is a digital experience extraordinaire. She helps brands maintain a supurb customer experience from before, during and after consumers purchase. Along with CX, her experience includes brand building on social media, retention and lifecycle marketing. It's all connected. She also hosts Let's Laugh About It Podcast, the not-so-serious business podcast.
Experience
Founder, Inevitable Agency
Host, Let's Laugh About It Podcast
The not-so-serious business podcast - we talk about laughable moments in business :)
Links from Zoe
Analyzing Customer Feedback
A quick walk through of how to analyze customer tickets and data to improve your brand.
5.0
Karly M
Zoe has a ton of experience in CX handling retention/support for BIG companies like Ghost, Obvi, Chomps and now Mini Katana.... this girl is seriously a god-send. Even if you're a totally capable human being, just having an expert guide you saves so much time and energy.
Patrick K
I had a huge problem with sorting our tickets within our company, Zoe was extremely helpful and open about how to unfold the customer experience. If you are looking to make your CX into a well-oiled machine she's the person to call! highly recommended
Santiago R
The call was awesome, Zoe gave us high level advise, from a strategic point of view. We were struggling to find a way to unify our different "silos" around brand marketing and her advise was genius. We got a plan to execute now.
Alex P
Very helpful! Our team got a lot of valuable insights from Zoe regarding optimising customer experience with our subscription program, and maximising LTV. Will definitely look to speak with Zoe again. Thank you!
Justin
She helps tackle the issues we require to further advance our goals