Emilia D'Anzica

I help companies grow via customer success.

New Mentor

About

Emilia D'Anzica is the founder of Growth Molecules, a boutique management consulting firm focused on helping B2B SaaS businesses grow. After leading and building award-winning customer success and support teams globally over the past 15 years, Emilia is now a full-time executive coach and customer success consultant working with and designing world-class customer-facing teams and programs. She works with VCs, PEs, start-ups, and public companies hosting assessments and workshops, and building onboarding and renewal playbooks. In 2020, she was named a Top 25 Customer Success Influencer, By SuccessHacker, and a top 100 Global CX Thought Leader by Survey Sensum. In 2021 she was named a top CX influencer by SmartKarrot. Emilia lives in the San Francisco, Bay Area.

Experience

Actionable Customer Success eBooks & Guides for you to Download for Free

I am continuously writing content for Customer Success Leaders: https://growthmolecules.com/ebooks/

Top Customer Growth Advisor 2024

Selected by the IAOTP for Emilia's work and impact on organizations seeking to protect and grow revenue through customer experience.

FAQs

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Code of Conduct

No Pitching

Privacy and Confidentiality

Professionalism