Your Partner in Building DTC Brands via Exceptional Customer Experience and Retention.

⚠️ Honestly, not what I expected, just warning you... Actually, many of you might be thinking: - Wow! Eli is going to share the latest retention hacks, tips, and trends! - I'm going to get all the best tools! - and so on... However, that wasn't the purpose of the call. With a very scientific and methodical approach, Eli helped me understand the 80/20 of retention for my brand. Eli isn't about adding more noise to your mind; he clarifies things, saving you precious time by having you focus on what truly matters (insights he's gleaned from his $100M+ in sales). Bonus: He's very kind, always smiling, and cool. Take care, Eli. Wishing you all the best. For you who's reading this: Stop reading. PRESS BOOK.

I needed help with building an internal email marketing team, and I was pleasantly surprised that Eli had prepared a 7-page slide presentation on the topic in advance for our consulting call. I learned a ton in the 1-hour call and now feel confident about building an internal email marketing team with a focus on customer retention. I am really glad that I spoke with Eli and truly believe that this will move the needle for our retention efforts. No more expensive email marketing agencies for us!

Eli was so kind and helpful to our small marketing team! He came super prepared for our meeting with an entire presentation with answers to questions we asked him prior to our meeting to make sure he was able to cover all the topics we wanted to discuss. He is super knowledgeable in multiple industries and shared examples of his personal experiences that provided so much value to our team.

Such great wisdom and experience and Eli is so generous in sharing more than just amazing knowledge, but also his personal experience that is super relevant. I just get so much value out of these calls and he is always ready to go the extra mile to help. The attitude of excitement toward what we're talking about is also really inspiring. A++++++++ - thanks Eli!

As per usual, Eli was more than great. He was very insightful about retention strategy and came prepared to discuss the points I wanted to cover. I got a huge amount form the session. Eli has got his personal retention strategy down pat, because I keep coming back for more, which is a testament to his depth of knowledge, care and understanding in the space.

Eli was incredible to have a session with. He listened very carefully, took time to understand our business and problems and then offered tailored advice. He also went above and beyond with additional time. I would highly recommend Eli to anyone who cares about their customers and wants to improve their brands CX.

I had a very productive session with Eli. Great guy. Super friendly. Took the time to check my app already before our call. Did not only give specific advice, but encouraged some of my ideas, while making me aware of things that might not be worth my time. I already look forward to speaking to him again soon!

Eli had some genius solutions for resolving our churn issue. He also had some great and specific advice for improving our activation process. It was especially helpful to learn out-of-the-box tactics used in DTC that we can apply to our SaaS business. Looking forward to my next call!

Eli's overall approach to building businesses and brands (not just DTC) really resonated with us and gave us some actionable insights into identifying the most important customer insights and utilizing that info at all parts of the funnel. Highly recommend.