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DTC/CPG Retention & Customer Experience Consultant

Join Eli Weiss's private mentorship program to get personalized advice that will help scale your business.

dollar45

credits per session

Green Reviews Star
4.9

(50+ sessions)

  • Available: Saturday, Feb 4th at 3:00pm

  • Fast and consistent responses

  • Specific Advice

Eli Weiss's profile photo

Eli Weiss

Retention & Customer Experience Consultant
  • Available: Saturday, Feb 4th at 3:00pm

  • Fast and consistent responses

  • Specific Advice

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What is MentorPass?

We make it easy to discover and book 1:1 video mentoring sessions with the world’s most in-demand startup mentors. Nearly 10,000 mentors have applied to join, and we’ve curated the top 200 for you.

Welcome to the new school of mentorship.

About Eli

Eli has spent the last 7+ years building and operating early-stage startups. He is particularly known for his work around Customer Experience and Retention at DTC brands such as Jones Road Beauty, OLIPOP and Simulate.

Reviews

green reviews star

4.9

avatar Alex R

Alex R

Eli was incredible to have a session with. He listened very carefully, took time to understand our business and problems and then offered tailored advice. He also went above and beyond with additional time. I would highly recommend Eli to anyone who cares about their customers and wants to improve their brands CX.

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avatar David D

David D

I had a very productive session with Eli. Great guy. Super friendly. Took the time to check my app already before our call. Did not only give specific advice, but encouraged some of my ideas, while making me aware of things that might not be worth my time. I already look forward to speaking to him again soon!

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avatar Kenny H

Kenny H

Eli had some genius solutions for resolving our churn issue. He also had some great and specific advice for improving our activation process. It was especially helpful to learn out-of-the-box tactics used in DTC that we can apply to our SaaS business. Looking forward to my next call!

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avatar Jarred S

Jarred S

Eli's overall approach to building businesses and brands (not just DTC) really resonated with us and gave us some actionable insights into identifying the most important customer insights and utilizing that info at all parts of the funnel. Highly recommend.

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avatar Tim A

Tim A

Eli is the best. He answered the questions I had and some I didn't even know I had. We talked through a wide range of topics, he was an open book—quick to screenshare and walk me through things, and just a pleasant human to interact with.

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avatar Jack B

Jack B

Eli provided lots of insights on how to improve our retention. The call was full of ideas, examples, and actionable items. Super valuable meeting. He truly is the OG of Retention/CX!! Highly recommended!

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avatar David B

David B

Absolutely great meeting Eli. He has a wide range of knowledge and specific insights into his field that I can't find anywhere else. Really actionable advice and a lovely human being as well. Thanks.

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avatar ahmad a

ahmad a

My session with Eli was great, I presented an idea to him (which he liked), and he gave feedback and also gave me a few suggestions to improve on the initial idea.

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avatar brian d

brian d

We came to Eli with questions about CX, retention, and subscription, and he more than delivered. Meeting with Eli was valuable - time well spent!

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How to get started.

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Step 1: ~5mins.

Build your brief.

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Step 2: ~20mins.

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Step 3: ~5mins.

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Community Guidelines

  • Mentors should not pitch products of services.
  • Mentees should not pay to pitch investors.
  • Both parties must respect confidentiality.
  • Be present, on-time, and focused.
  • Check your ego in the waiting room.
  • Don't be an asshole.

Policies

  • Refund unused credits w/in 15 days of purchase.
  • Automatic refund if mentor doesn't respond.
  • Cancel for free six hours before call.
  • 5-minute grace period on session overflow.
  • Mentor cancel/no-show refunded.
Next available:

Saturday, Feb 4th at 3:00pm

Green Reviews Star4.9

(50+ sessions)